Privacy Policy

Introduction Welcome to Clickalize ("Company", "we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our software and services that interact with the WhatsApp Business API, provided by Meta Platforms, Inc. ("Meta"). Information We Collect Information You Provide Account Information: When you register for our services, we collect information such as your name, email address, phone number, and business details. Communication Data: We collect the content of messages you send and receive using the WhatsApp Business API, including metadata like time and date of the communications. Information Collected Through WhatsApp Business API User Data: We collect information provided by WhatsApp, such as your WhatsApp ID, profile information, and contact details. Usage Data: Information on how you interact with the API, including the types and frequency of messages sent. How We Use Your Information To Provide and Improve Services We use your information to operate and enhance our services, including customer support and technical assistance. To Communicate With You We may use your contact information to send you updates, notifications, and other communications related to our services. To Ensure Compliance We use your information to ensure our services comply with legal requirements and Meta’s policies. Sharing Your Information With Service Providers We may share your information with third-party service providers who assist us in delivering our services, such as hosting providers and customer support platforms. With Meta We share information with Meta as required for the functionality of the WhatsApp Business API and to comply with Meta’s terms and policies. Legal Requirements We may disclose your information if required by law or in response to valid requests by public authorities. Data Security We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Your Rights Access and Update You have the right to access and update your personal information. Data Portability You can request a copy of your information in a structured, commonly used, and machine-readable format. Deletion You have the right to request the deletion of your personal information, subject to certain legal obligations. Third-Party Links Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information. Compliance with Meta's Terms We comply with Meta’s Platform Terms and Developer Policies, including: Data Use Restrictions: We use information received from Meta APIs only for the purposes explicitly allowed by Meta’s terms. Data Retention: We retain your information only as long as necessary for the purposes it was collected, or as required by law. Data Security: We implement robust security measures to protect your data in compliance with Meta’s requirements. User Control: We respect your rights to access, update, and delete your data as described in this policy. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Contact Us If you have any questions about this Privacy Policy, please contact us at: Clickalize info@clickalize.net +201120002844